Titan Continuous Improvement
Titan Continuous Improvement is a Chancellor’s initiative for improving policies, processes and procedures at UW Oshkosh. A handful of processes were identified by the UW Oshkosh leadership, and the campus community is also invited to request a project.
Intentionally change for the better, using a set of proven quality and customer focused tools to enable our staff and faculty to improve their work lives by reducing waste, streamlining processes and maximizing the effective and efficient use of our resources.
Titan Continuous Improvement (T.C.I.) Guiding Principles
- Continuous improvement shall do no harm.
- “Respect for People” is a core belief.
- No one will be unemployed as a result of continuous improvement.
- There is a “no-blame” policy on the team and endorsed by University leaders.
- Rapid Improvement is a concentrated event for process improvement.
- A Rapid Improvement event promotes human creativity and innovation and reduces waste.
- It takes daily practice to work toward proficiency in continuous improvement practices.
- T.C.I. requires attention and maintenance to keep it alive and healthy.
- T.C.I. is a focused effort for improvement that requires outcomes to be non-zero-sum in order to be considered an improvement.*
*In non-zero-sum projects, one person’s gain needn’t be bad news for the other(s). Indeed, in highly non-zero-sum projects the peoples’ interests overlap entirely.
Titan Continuous Improvement Team
- Travel Expense Reimbursement (TER)
- Hiring Process
Forms and Evaluation Documents
Director of Information Services
Division of Information Technology
He joined UW Oshkosh in 2011 after 14 years in technical and leadership roles at UW-Platteville. He has an MBA with an emphasis in IT Leadership, is a Certified Information Systems Security Professional and has earned multiple certifications in IT Service Management and in Lean Government.
Interim Director of Advising
Division of Lifelong Learning and Community Engagement
She started her career at OshKosh B’Gosh. While at OshKosh B’Gosh she was the Manager of Activity-Based Management. In that role she was responsible for over-seeing the documentation of all processes in the organization, leading process improvement teams, and using the process data for cost modeling.
After leaving OshKosh B’Gosh she joined the Wisconsin Manufacturing Extension Partnership where she taught lean to small and mid-sized manufacturers. She then went to Fox Valley Technical College where she taught Lean and Six Sigma classes as part of the Applied Engineering Technologies Associate Degree.
Special Assistant to the Chancellor
Office of the Chancellor