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Student Financial Services

Contact Information

Cashier’s Office
Phone: (920) 424-1338

Window Hours: 
Monday-Thursday:  10:00 AM – 3:00 PM

Student Accounts Receivable
Phone: (920) 424-1332

Collections Office
Phone: (920) 424-1336

Office Hours:
Monday-Thursday: 8:00 AM-4:30 PM by phone, Teams or appointment

Location: Dempsey Hall, 2nd Floor Main Hallway

Partial Perkins Loan Cancellations

Partial cancellations are granted on an annual basis for one completed 12-month period of full-time work or service. Cancellations cannot be granted for less than a full 12 months of completed work or service although the work or service may be performed for more than one employer or agency. If the work or service is performed for multiple employers or agencies, the borrower must provide certified documentation from each employer or agency for the period worked or served.

At the end of the completed 12-month period of full-time work or service, which is properly documented, the borrower may receive a cancellation of a percentage of the original amount of the principal borrowed plus accrued interest. The percentage canceled each year and the number of years of cancellation that are allowed depends on the type of cancellation.

Qualifying Services

Partial Perkins Loan cancellations are available through some services. Eligibility and cancellation percentages vary by service.

Learn more

Eligibility Guidelines

In order to receive a postponement or partial cancellation, the borrower’s account must be current to the beginning date of the qualifying work or service.

The borrower must apply for partial cancellation for his or her loan by submitting a deferment form at the beginning of the 12 month period and a cancellation form at the end of the 12 month period of work or service.

The borrower must provide any documentation the school requests to show that he or she qualifies for the partial cancellation.

No portion of any loan may be canceled for services the borrower performed before the date the loan was disbursed, or during the same period he or she received the loan.

Defaulted loan accounts are not eligible for cancellation unless the only reason for the default was the borrower’s failure to file a cancellation request on a timely basis.

No payments made during a period for which a borrower qualified for a cancellation may be refunded, unless the borrower made the payment because of an institutional error.

Cancellation Rates

Head Start:

  • 15% for first through sixth year
  • 10% for seventh year
  • Maximum cancellation of 100% of original loan

Peace Corps/VISTA:

  • 15% for first and second year
  • 20% for third and fourth year
  • Maximum cancellation of 70% of original loan

All Others:

  • 15% for first and second year
  • 20% for third and fourth year
  • 30% for fifth year
  • Maximum cancellation of 100% of original loan