Provide exemplary customer service to make for an outstanding UW Oshkosh AirVenture lodging experience for the guest.
Job roles will be in the form of Desk Receptionist or Guest Reservationist. Hired staff team members will be assigned to one of the roles based on interest and experience.
Desk Receptionists check guests in and out of assigned rooms, maintain hall rosters and linen information, key inventory and control, answer the telephone, give directions and provide information about the university and city.
Guest Reservationists process new reservations, modify existing reservations, answer the telephone and generally assist the guests with the registration process.
Staff team members should enjoy directly working with people and enjoy helping make the guest lodging experience outstanding. Team members should be detail-oriented, be able to use effective communication, effective computer skills, and work well under pressure. Prior front desk and/or cash handling experience are a plus.
Staff will be paid by stipend for their entire time worked. Pay will be scaled based on the placement of staff and the number of days/hours expected to work.
$9 per hour; plus time and half for any hours over 40 in a given time period
Desk Receptionists: 3 Shifts: 6am-2pm, 2pm-10pm, 10pm-6am
Guest Reservationists: Various shifts to cover 24 hours a day
Team members will work approximately 5-12 days between July 20th and August 2nd based on their responsibilities and their building open and close dates.
Must be enrolled in at least 3 credits for the summer or at least 6 credits for the fall semester at an accredited college or university. If a non-UWO student, proof of enrollment will be required.
Must be 18 years or older.
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