Getting Started - Faculty and Staff - Information Technology
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 Contact IT

  Phone: (920) 424-3020
  Email: helpdesk@uwosh.edu

Getting Started – For Faculty and Staff

On your start day:

Step 1: Log into your NetID Account

This account is used for your online work and communication on campus. Before logging in, please read the Acceptable Use of Information Technology Resources policy. Your NetID is used for campus computer login, Office 365, Canvas, Titan WiFi, MyUWOPortal, My UW System (Payroll), and other website logins. This KnowledgeBase article will help you get started with using your NetID.

Step 2: Familiarize yourself with Office 365

Office 365 / Outlook is UW Oshkosh’s email and calendaring system. It also offers secure online file storage with OneDrive, including online Word, Excel, and Powerpoint. To access all these features and more, click on portal.office.com and sign in with your NetID username and password. For help setting up these services on your mobile device, check out our KnowledgeBase articles for iOS and Android phones.

Step 3: Take a look at Titan Admin and TitanWeb

Some jobs on campus require access to Titan Admin, the administrative portion of TitanWeb. Your supervisor will know if you need access and will submit the form necessary to provide you access. The Registrar’s Office has information about Getting Access to Titan Admin as well as TitanWeb Help for Instructors and Advisers.

Step 4: Peruse the My UW System Site

Employee earning statements, absence/leave balances, tax documents and other human resources related documents are available online through the My UW System site. There is also a site with essential forms for new employees, benefit resources, and information about My UW System – New Employees.

 

After your first day:

Step 1: Connect to the WiFi

Your office computer will likely be set up with an ethernet Internet connection, however we know that laptops and mobile devices are commonplace and you’ll likely want your devices to connect to the Titan WiFi. Here are some KnowledgeBase articles about connecting several types of devices to the campus WiFi.

Don’t see your device listed? Here are all the Titan WiFi articles on our KnowledgeBase. If you still have issues, please contact our Help Desk at (920) 424-3020 or helpdesk@uwosh.edu.

Step 2: Gain more technology skills

With your employment at UW Oshkosh you get access to online training tutorials through Lynda.com but the Division of Information Technology also offers an array of classes and trainings to make sure you get the most out of the technology that UW Oshkosh has to offer.

Training includes, but is not limited to, Microsoft Office applications, Google Drive uses, iPad usage, Lecture Capture possibilities, and Classroom Technology training. Check out our IT Training page to see when classes are offered or to request a one-on-one session. Also check out our KnowledgeBase for helpful tutorials and how to’s.

Step 3: Get some additional software

Campus computers come with our most commonly used software as standard, however we understand that some jobs require more specialized software. Whether a Mac OS or Windows OS computer, you have a program installed called the Software Center which you can use to install additional software. If the software you need isn’t listed, you will need to work with your department to purchase a license, following the University and State procurement laws.

Step 4: Review available resources

Now that you’re up and running, take a look at all the IT resources available to you.

Step 5: Know where to get help

If you should, unfortunately, encounter technology problems do not hesitate to contact our Help Desk or visit one of our Technology Centers, conveniently located throughout campus to make sure tech support is never far away.

Our Help Desk can be contacted at (920) 424-3020 or helpdesk@uwosh.edu or you can stop by Dempsey 207 in person Monday through Friday from 7:30am to 4:30pm. During the fall and spring semesters the Help Desk provides phone and email service until 10:00pm Monday through Thursday.