Services

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Audience

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IT Service Portal

(920) 424-3020

helpdesk@uwosh.edu

Polk 005

KnowledgeBase

Google Apps is the email, calendaring, and file storage system for UW Oshkosh alumni accounts. Although this is provided by UW Oshkosh it is not linked with UW Oshkosh resources such as the university calendar or directory information.
A meeting with IT staff to determine what technology is needed in a space, whether that’s a classroom, meeting room, or other space on campus.
IT provides consultation on the purchase of audio visual equipment including, but not limited to, projectors, digital displays, document cameras, speakers, and other technology often found in learning spaces.
Shared Financial Systems (SFS) is the financial database for the University of Wisconsin System. The goal of SFS, and of the people who support it, is to provide a single integrated financial system that enables each institution to execute their core business processes in a streamlined and flexible environment that meets users’ needs.
Information from enterprise applications can be requested from either the Registrar’s Office or the Human Resources department. The data stewards will discuss the requirements and ensure you are getting the data you need.
Cable services are provided in residence halls and select other locations.
Managed Software Center (MSC) and System Center Configuration Manager (SCCM) are software distribution mechanisms allowing end users access to the latest version of licensed software on Mac and PC platforms.
The support, maintenance, and training of classroom or teaching lab technology campus-wide.
Guided training on the operation of classroom technology either one-on-one or as a group in all classrooms campus-wide. Training can also be provided for teaching labs.
The support, training, and maintenance of general access computer labs across campus. The labs offer internet access and word processing, design, spreadsheet, statistical, and course-specific software. The labs also offer printers, scanners, and digital editing resources.
Information Technology provides consultation on the purchase of computers to be utilized on campus.
Web-based database software that manages prospective student data and relationships. UW Oshkosh currently utilizes Salesforce.
Information from enterprise applications can be requested from either the Registrar’s Office or the Human Resources department. The data stewards will discuss the requirements and ensure you are getting the data you need.
Database Systems encompasses many different functions on campus including, but not limited to, work order requests, help desk ticketing, library resource checkout, and door access.
The Digital Learning Environment (DLE) is a UW System supported online suite of software tools for teaching and learning. There are 3 foundational tools that all work together: Canvas (learning management system), Blackboard Collaborate (web conferencing) and Kaltura (video streaming/repository).