WHAT IS TEAM VIEWER AND HOW DO I USE IT?
Team viewer is a remote desktop application that allows control of ones computer virtually. What this means is that when residents call MIO and need help, we can help them without them having to come in.
Using Team Viewer
1. Login to MyUWO Portal and go to ResNet Software.
2. Click the “Support” tab.
3. Download and run the appropriate software.
4. You will see a window with an ID and password. Be prepared to give our technician that information.