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Working Off-Campus


Virtual Private Network (VPN): Palo Alto GlobalProtect

 A VPN or virtual private network is a system used to create a secure connection to the UWO network. Please verify Palo Alto GlobalProtect is installed on your university-owned Windows computer prior to leaving campus. If you have already brought your campus computer home, but do not have VPN installed, please contact the IT Help Desk. To install VPN on other devices, check out our KB Articles on the subject.


Connect with colleagues: Online meetings, calls, and chat


Microsoft Teams

  • If you are using a university-owned machine, Teams should already be installed. If you cannot find Microsoft Teams on your university-owned device check in Software Center (Windows) or Managed Software Center (Mac). If you are using your personal machine, download Microsoft Teams.
  • Learn how to use Teams to chat, meet, call, and collaborate with the Teams quick start guide.

Collaborate Ultra


File Storage

Use OneDrive for Business (for PII) or Google Drive to store your documents.


Microsoft Office

Microsoft Word, Excel, Outlook, etc., are available via the web at  Microsoft Office products are already installed on your university-owned computer. If you are using your personal device you can install Microsoft Office using these instructions.


Cisco VoIP Phone

Cisco Jabber will allow you to send and receive calls and get voicemails from your UWO phone number. Jabber can be installed on Windows, MacOS, Android, and iOS devices. If you are interested in using Jabber please fill out the Jabber Setup Form

Additionally, you can access your voicemail remotely and forward all incoming calls. Voicemail can be accessed by following the instructions in the Voicemail Quick Start Guide. Incoming calls to your UWO VoIP phone can be be forwarded to your home or mobile phone by following the instructions in the Quick Start Phone Guide. If attempting to change these from home, signing into VPN is required.


Virtual Labs and General Access Lab Software

Remote access to lab computers is available, information can be found on the Virtual Lab page. For information on lab software downloads, visit our Lab Software KnowledgeBase article.