About

The mission of information technology is to enable continuous improvement in institutional effectiveness.

In 2020 we are focused on:

  • COVID Response

Key Performance Indicators

  1. Strategic Alignment: How well are our resources aligned with the highest priorities and mission objectives of the institution?
  2. Operational Efficiency: How well are we maximizing throughput with available resources, within our own department and also enabling other departments to do the same?
  3. Constituent Experience: How seamless and satisfying is the IT experience for our students, faculty, and staff?
  4. Risk Management: How well are we assuring service quality and reliability, identity protection, and investment performance?