Fond du Lac Campus

Campus Life

Contact Us

Aladdin Food & Services Mgmt.
(920) 832-2644
mogensend@uwosh.edu

Submit Dining Feedback

Aladdin Food & Services Management is working diligently to protect your health and safety, as well as that of its own team members. Aladdin is marking each of its service locations as “Safe Cafés” when they meet the strict standards put in place.

Learn more about Safe Cafés

Food Service

on the Fond du Lac Campus

On the Fond du Lac campus, you will find delicious, convenient food in our dining area serviced by Aladdin Food & Services Management.

This year, all services will reflect the focus on UWO’s hybrid instructional model and guidelines for face coverings, physical distancing, hygiene and disinfection.

Our dining location on campus will only offer mobile ordering. There will not be in-person ordering at this time. By doing this, it will reduce congestion and speed up your time in line at the Falcon’s Nest.

If you plan on dining on campus, these are key things to remember:

Mobile Ordering

Download GrubHub and get set up in advance for mobile ordering with your TitanCard or credit card. Select the UWO Fond du Lac location.

Face Coverings

Should only be removed when you are stationary and eating or drinking. 

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Physical Distancing

The dining location has been adjusted to provide adequate physical distancing in places like waiting in line or sitting to dine. Look for floor, wall and table signage to direct you.

Seating Areas

Remember that seating in dining has been reduced. Please try to limit using seating for dining for long periods of time to allow others time to sit and dine.

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Washing Hands and Sanitation

Wash or sanitize your hands before consuming food or beverages.  You will find a sanitation station in the dining seating to allow you to quickly sanitize a table or chair prior to staff coming through to complete regular sanitation.

Health and Hygeine

If you are not feeling well, do not come to a dining location. If you need a meal, remember you can use mobile ordering and someone else can pick up that meal for you. 

The Falcon's Nest

The Falcon’s Nest, located in the University Center Commons, is open for mobile order pick-up during lunch time. Ordering a soda/snack or an entire meal!

Hours of Operation
Monday – Friday
10:30 a.m. – 1 p.m. 

Payment Methods
Currently, all orders must be made ahead on the GrubHub app. Instructions for mobile ordering are listed below. Orders can be placed 15 minutes prior to opening. Grubhub accepts Titan Dollars or credit cards as payment methods on the app.

Mobile Ordering

Use Titan Dollars or credit card to order ahead from your mobile device on the GrubHub app. Set up mobile ordering in as simple as four steps:

  1. Download the GrubHub App (App Store; Google Play Store)
  2. Create an account, select Campus Dining from the settings, choose UW Oshkosh and find Falcon’s Nest to order.
  3. Choose what you’d like to eat, customize and place an order.

Pick up your food when the app tells you it’s ready!

Vending

Vending machines are located in key locations on campus to provide convenient snacks, on-the-go. Currently, all vending machines accept cash and credit cards.

Vending machines are high touch locations. Remember to wash or sanitize your hands after using the vending machine and before using your hands to consume any vended items.

Encounter a problem with a vending machine? Please follow the instructions on the vending machine to report any errors or request a refund.

Catering

University Dining contracts with Aladdin to provide residential, retail and catered dining options for the UW Oshkosh community.

Currently, all catering will be available boxed/packaged to-go or served for groups which do not exceed 50 guests in a reserved space. A few notes on temporary changes to catering services beginning Fall 2020:

  • Aladdin will be monitoring the health and wellness of catering staff prior to service
  • No self-service components (i.e. no self-served buffet, self-served condiments, unwrapped utensils, self-served beverages)
  • Service staff will be wearing face coverings, gloves, washing their hands prior to putting on new gloves and changing their gloves throughout service
  • The Aladdin catering team will work to adapt menus to fit the processes and services 

Organizations planning events with food that is catered or brought from an approved off-campus vendor, must complete a Food Service Plan. When the form is completed, a staff member from University Dining will confirm for you the plan for service is in line with University guidelines.

Food served by an approved off-campus vendor or purchased to sell on campus should follow the same guidelines listed above. 

Your first step in planning any event is to connect with Kathy Strong-Langolf (stronglangok@uwosh.edu)

To learn about the catering and to book, please visit the Aladdin website.

To ask questions about service plans, please email food@uwosh.edu.

Feedback

University Dining and Aladdin value your feedback and comments surrounding your experiences in our dining areas or with our catering events. Your feedback and comments can help us improve our service level, understand our customer expectations, and validate the offerings and customer service we are providing.

Talk to an Aladdin Manager

Do you have feedback or suggestions surrounding our Aladdin dining locations? Visit the Aladdin website.

Talk to UW Oshkosh University Dining Staff

Let us know your feedback; areas to improve or positive experiences. Please feel free to share any photos as well, if a visual would help explain your experience. Send an email to food@uwosh.edu and we will respond directly to your email, after we have determined a solution or course of action.

University of Wisconsin Oshkosh
Fond du Lac Campus
400 University Dr
Fond du Lac, WI 54935
(920) 929-1100