A partnership between the UW Oshkosh Police Department and the Department of Residence Life, the Community Service Officer (CSO) Program serves to enhance the department’s law enforcement mission and to promote an environment for students that is conducive to personal growth and academic achievement.
CSOs work under the direction and supervision of the UW Oshkosh Police Department. Each CSO receives training in defensive tactics and is equipped with batons, pepper spray, handcuffs and police radio. Some senior CSOs are also trained in dispatching and help cover 24-hour dispatching at the UWO Police Department.
CSOs are trained student employees that perform duties in the following areas:
CSOs serve as extra eyes and ears for the University Police department. They report all observed and known violations of State Law and University Rules to the UWO Police Communications Center. In addition, CSOs report all maintenance, security and safety problems they find during their shift.
CSOs patrol in pairs, on foot, mainly during the evening and night time hours. They perform a variety of duties including:
- Assisting police officers or staff members when requested
- Responding to fire and medical calls
- Reporting to the officers any activities which are suspicious or illegal
CSOs assist in maintaining security on campus. During each patrol shift, all residence hall exterior doors and basement “common areas” are checked.
Co-sponsored by the Department of Residence Life, the CSO Safewalk program is designed to keep our students safe. Every night, a team of two CSOs are available to safely escort any member of the UW Oshkosh community to and from various locations on campus and the surrounding areas.
CSOs partner with Community Advisors (CAs) in the Residence Halls to work security stations in all residence halls, seven nights per week. All people entering the residence halls will be checked for identification to verify, through a computer program, that they live in the hall they are entering.
If a student brings a visitor, that person will be identified as a guest of that resident. In the event a person does not belong in the hall, is restricted from the hall or does not have a guest that will authorize their presence, that subject’s entry into the hall is denied.
CSOs and CAs work closely with the UW Oshkosh Police department in an effort to maintain a safe environment in and around the residence halls.
Some experienced CSOs are trained to be police dispatchers. In functioning as a dispatcher, the CSOs learn to take emergency and non-emergency phone calls, communicate directly with police officers via radio, operate Mobile Data Computers, monitor alarms and complete various other tasks.
The dispatch shifts vary between day, evening and night hours since the UW Oshkosh Police Department functions 24 hours a day.