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Contact Info 

Phone: (833) 539-7285

TTY: (877) 334-0489

Account set up code SOWI

Once account is set up you
no longer need the code


Click for 2021 Monthly
Webinar Calendar

EAP 2021 Webinar Calendar

Check out and plan ahead for the monthly webinars hosted by the Employee Assistance Program. The webinars are held on the 2nd Wednesday of each month from 12:30-1:30pm CST.

To register for a webinar, visit the Kepro portal at Use code SOWI to create an account. The upcoming webinar will be listed on the main page below MY BENEFITS. You can also click to view/register for upcoming events there as well.

COVID-19: Moving forward with our "New Normal"
As workplace restrictions ease, FEI continues to offer you information, tips and strategies to help you manage the pandemic’s ongoing challenges. Check out the section titled “Moving forward with our ‘new normal'” in the FEI EAP Resource Library (username: SOWI) for more information like this:

Watch a recording of a special webinar on how to handle change during COVID-19

Employee Assistance Program - Kepro
The University of Wisconsin Oshkosh values its employees and the unique contribution each person makes to enhance our university community. The Employee Assistance Program (EAP) reflects this commitment to employee well-being through offering an array of free and confidential services for employees experiencing personal or work related problems.

Kepro provides free confidential professional assistance with

  • Emotional Situations: relationships, parenting, grieving
  • Work/Life Challenges: child care, elder care, adoption
  • Legal and Financial Circumstances: managing expenses or dept, preparation of simple wills, child custody or child support

There are counselors and consultants available 24/7 everyday of the year.  Your use of this service and the information you share is confidential, except when your safety or the safety of others may be at risk.

This program is available to all employees and household members.

Help Kepro Provides

  • Caregiving, College Life, Military Life, Parenting, Interpersonal Relationships

Emotional Wellbeing

  • Addiction, Anxiety Disorders, Depression, Eating Disorders, Grief and Loss, Suicide, Stress


  • Banking & Credit, Budgeting, Debt & Bankruptcy, Education, Identity Theft, Taxes


  • Allergies, Cancer, Cold & Flu, Dieting & Fitness, Recipes, Smoking, Safety, Skin Health, Diabetes


  • Cars & Tickets, Divorce & Child Custody, Insurance, Immigration, Real Estate, Personal Injury, Wills & Estates


  • Effective Communication, Managing Work & Family
Contact Information
Call a counselor or coach anytime, 24/7, every day of the year: (833) 539-7285; TTY: (877) 334-0489; or online at You will need to set up an account to access the EAP resources online using code SOWI. Once you have set up an account, you no longer need the code.

If you were receiving counseling sessions through FEI: Since the EAP is a confidential program, the UW System does not know what services, if any, you were using. Although your sessions with FEI ended December 31, 2020, you may contact Kepro on/after January 1, 2021 to initiate services with Kepro. FEI notified their counselors of this change. However, you may also want to talk to your FEI counselor to find out if they are a Kepro provider.

  • If the counselor is already a Kepro provider you may begin scheduling your sessions to occur on/after January 1 with the same counselor.
  • If the counselor is not yet part of Kepro’s network the counselor may work with Kepro to become a Kepro provider so you may continue your sessions with the same counselor. If your counselor does not become a Kepro provider or if you would like to see a different counselor, you should contact Kepro for assistance.

  Phone:  (920) 424-1166

  Fax: (920) 424- 2021


Monday - Friday 7:45AM - 4:30PM

  Dempsey Hall 328
800 Algoma Blvd. 
Oshkosh, WI 54901